Privacy Policy 

Effective Date: 15th August, 2025

Welcome to SONO.AE (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://sono.ae, in accordance with the applicable laws of the United Arab Emirates.

1. Information We Collect

We may collect personal and non-personal information including but not limited to:

a. Personal Information

• Name
• Email address
• Phone number
• Billing and delivery address (if applicable)
• Payment details (processed through secure third-party gateways)
• IP address

b. Non-Personal Information

• Browser type and version
• Device type
• Pages visited
• Time spent on the website
• Referring website

2. How We Collect Information

We collect information through:

• Forms filled out on our website
• Cookies and tracking technologies
• Direct communication via email or phone
• Analytics tools (e.g., Google Analytics)

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our services
• Respond to your inquiries
• Send important updates and promotional content (with your consent)
• Improve our website and user experience
• Comply with legal obligations

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information with:

• Trusted third-party service providers (e.g., hosting, analytics, payment gateways)
• Law enforcement or government authorities where required by law
• Partners or affiliates with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on applicable law, you may have rights to:

• Access your personal data
• Correct inaccuracies in your data
• Request deletion of your data
• Withdraw consent for marketing communications
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at [info@sono.ae].

7. Cookies Policy

We use cookies to enhance user experience, analyze site usage, and deliver relevant advertisements. You may disable cookies in your browser settings, but this may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal data.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website constitutes acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SONO.AE
Email: [info@sono.ae]
Website: https://sono.ae
Location: Dubai, United Arab Emirates